At a top level, information in the Resultra application is organized into trackers. This is similar to the way a word processing applications have documents, or spreadsheet applications have worksheets.
Each individual tracker is basically a list of related items, such as action items, project tasks, customer issues, and the like. A list of items is simple enough, but Resultra's trackers go above and beyond by providing a great deal of flexibility in the way these items are created, viewed, edited, filtered, and summarized.
Most of the time, you'll create a tracker from an existing template, so the organization of information within a tracker will mostly be self-explanatory. However, if you're just getting started, you want to create a new tracker or customize an existing one, it is useful understand how trackers are organized.